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As a for purpose organisation connecting people with homes and support services, we are focused on strengthening communities.

We are Haven Home Safe and we connect people with housing options and the support services they need to find and keep a place to call home. For over 40 years, we’ve worked with Government, public and private partners and people in communities with this purpose in mind.


Registered, regulated and responsible; we are a commercially-operated profit for purpose organisation. This means we have a genuine compassion for the communities we are embedded in and always focused on the people who need us most.

What we do


We provide housing and homelessness solutions to people across Victoria. In 2021-22 across the state, we:

  • delivered 28 housing and homelessness support programs
  • provided 8,345 support periods
  • supported 8,272 people with homeless support programs
  • provided 3,410 food vouchers
  • were part of 42 impactful partnerships

We also…


  • saw 1,580 new regional clients who needed support for the first time
  • supported 750 First Nations people
  • helped 237 households through the Homelessness to a Home program
  • managed 2,226 homes
  • commenced $140m worth of construction.

Our purpose

In a world where homelessness and housing crisis exist, we connect people with housing options and integrated support so they can find and keep a place to call home.


Our vision 

We want to see a future Victoria without homelessness and housing stress.


Our strategic plan

We will expand the impact of our purpose by delivering on our strategic goals of more homes and more supports through more partnerships and more capacity as shown in our strategic plan.





Father and child

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Find out more about our work

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Board of Directors

Our Board of Directors bring independent commitment to guide and drive the organisation forward.
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Executive Team

The Executive Team are specialists in their respective fields and bring extensive experience to their roles.
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Our commitment to inclusion and diversity

Diversity and inclusion is central to how we operate and who we are, both inside and out. We are committed to building an inclusive workforce that welcomes, respects and values the diverse people we employ and communities we serve. We are on a journey and strive to incorporate these values into everything we do.

To make genuine change, we are implementing community-led solutions for the following people and communities:

Aboriginal and Torres Strait Islander Peoples
LGBTIQ+ Communities
Culturally and Linguistically Diverse (CALD) communities
Older people
People living with a disability
Women (Gender equity)

Impact Stories

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Impact Story 21/12/2022

Prioritising culturally safe housing outcomes

First Nations peoples must have access to a system which is responsive to their housing needs and understands their connection to land, culture and family networks.
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Impact Story 21/12/2022

MDAS and HHS partner to deliver better outcomes for locals

The partnership aims to take positive steps towards self-determination for local Aboriginal people as well as providing a foundation to advocate for greater funding in the region moving forward.
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Impact Story 21/12/2022

How ‘Housing First’ changes lives

Robert We know that housing provides the foundation for people to address other aspects of their life which may be contributing to their experience of homelessness. That’s why we’re strong advocates for the Victorian Government’s investment in the From Homelessness to a Home program (H2H).

Thought Leadership

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Thought Leadership 26/06/2023

Housing re-set required for regional and rural Victoria

The lack of housing in our regional and rural areas should command more attention from policy makers as the flow-on effects are stymieing the economic room of growth and development that is regional Australia.
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Thought Leadership 26/06/2023

The status quo: the least safe option

This issue of Parity, looking at the role of community housing in responding to homelessness and housing stress in regional, rural and remote Australia, speaks to the unique challenges faced by the seven million people living outside of our major capital cities.
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An ecosystem of impactful partners

Our partners see the world as we do and understand that greater impact can only be realised through impactful partnerships. The promise we make to our partners is that the Haven Home Safe experience will bring you closer to understanding the needs of the people we serve across Victoria. Our partnerships demonstrate value for money and social impact in equal measure as we embrace co-design, co-creation and the discovery of new business models that will move us towards ending homelessness in Victoria.


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Our Partners