If you suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline, open 24 hours, 7 days.

We’re in this together. We are continuing to support our clients, tenants and community. We are an essential service.

We understand that the rapid changes and challenges due to the coronavirus (COVID-19) are overwhelming and upsetting.

We are here to support you, and we’re doing everything we can to protect us all – our clients, tenants, staff and our community – by making some changes to how we deliver our services.

We are still providing help and support but doing it differently.We are committed to continuing the important work we do to help current, and new clients and tenants who need us more than ever right now.

Are you experiencing homelessness or housing crisis?

Private Rental Assistance Program (PRAP)

This program supports at-risk households. 

COVID-19 information for tenants

We are here to help you and to offer advice and support whenever you need us.  You are part of the Haven; Home, Safe tenant family and we are doing everything we can to make sure we help you to stay safe. 

Haven Home Safe social housing support services

Private Rental Assistance Program (PRAP)​

If you require assistance, please contact:

METRO
Email:
prapmetro@hhs.org.au

Phone: 9479 0700

MILDURA
Email:
prapmallee@hhs.org.au
Phone:
5018 4200

BENDIGO
Email: bendigoprap@hhs.org.au