Contact us
You can contact us via phone, email or by visiting one of our offices.
Call us: 1300 428 364 (9am-5pm) or contact the statewide after-hours service:
1800 835 955 (5pm – 9am).
Visit us: our offices provide a range of homelessness and housing support services. Please choose your region from the options below and visit our offices between 10am and 5pm, Monday – Friday.
Email us: you can also email our Bendigo, Geelong, Mildura or Preston team using the support email links below.
Bendigo
- Housing support
- Initial Assessment & Planning
- Outreach Services
- Case Coordination
- Financial Assistance
Mildura
- Housing support
- Initial Assessment & Planning
- Outreach Services
- Financial Assistance
Preston
- Housing support
- Initial Assessment & Planning
Geelong
- Emergency Relief Financial Assistance (Mon, Tues, Wed by appointment)
Echuca Hub
- Intensive Case Management (ICMI) by referral
By appointment only
Kyabram Hub
- Homelessness Support
- Intake and Assessment
- Private Rental Support
By appointment only
Swan Hill Hub
- Outreach Services
Feedback and complaints
All feedback and complaints are important to us. We value new suggestions and enjoy passing on your compliments to our team. We treat complaints very seriously and use your feedback to improve our services.
You can contact us via phone, email using the form below or write to us at Haven Home Safe Feedback and Complaints, PO Box 212, Bendigo, VIC 3552.
If you wish to remain anonymous, please contact us via phone or our PO Box.
Service of legal documents
Please serve all legal documents including subpoenas and other formal notices on Haven Home Safe by mailing them to our registered office:
Haven Home Safe
PO Box 212
Bendigo 3552
Or hand-delivering them to: 10-16 Forest Street, Bendigo Victoria, Australia.
Interested in partnering with us?
As an industry leader, we leverage our state-wide influence to extend partnerships with a clear approach; bringing together partners that see the world in the same way we do.
If this sounds like you, please reach out.
Do you want to work with us?
We are here to make a positive difference in people’s lives.