Preston – Somewhere to sleep tonight

What to expect in an Initial Assessment and Planning (IAP) appointment

During an Initial and Assessment Planning appointment we will ask you questions so we can:

• Learn a bit more about you.
• Understand your housing needs.
• Identify any barriers you may be experiencing.

When we understand more about you, we can make better recommendations to help you meet your immediate needs.

This may include:

• Connecting you with other services.
• Finding you overnight crisis accommodation.
• Helping you with one-off rent arears.
• Connecting you with other organisations who can provide food relief etc.

If you’re ready to chat

Please contact us to make an appointment or learn more:

• Call – 1300 428 364 (Monday – Friday 10am – 5pm).
• Email –  iapmetro@hhs.org.au
• Visit our office –  52-56 Mary Street, Preston, 3072 (Open 10am-5pm)
• View Haven Home Safe’s Privacy Policy here. 

*If you need URGENT homelessness support on a weekend, after hours or on a public holiday please call Victoria’s statewide after-hours service (St Kilda Crisis Centre) 1800 825 955. 

If you are fearful for yourself, a child or family member due to family violence call 000.

The following organistions can also support you if you are experiencing or worried about family violence.

• Juno supports – 9-5pm (click this link to visit their webiste)
• Orange Door – 9-5pm (click this link to visit their website)
• Safe Steps – after hours (click this link to visit their website)