1300 428 364
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Mildura

Our Mildura office delivers homelessness and housing support services for people experiencing housing crisis.

Learn more about the supports we deliver and referral pathways below. 

You can contact us via:  

Phone (Monday – Friday, 9am-5pm) – 1300 428 364 

Visit us in person (Monday – Friday, 10am – 5pm) – 141 – 143 Lime Avenue, Mildura VIC 3500 

Currently, we can only deliver the supports we are contracted to provide in each region. If we are unable to deliver support within your region, we will try our best to provide you with the details for your local services.

Client Care programs

Also, known as Initial Assessment and Planning (IAP). Through an IAP appointment we will learn more about you and your housing needs so we can advise what accommodation options are available. IAP might be able to help you if you:

  • Do not have a safe place to stay
  • Are at risk of losing your home
  • Need housing support

Learn more here. To book an appointment please call or visit our office.

PRAP delivers one-off financial assistance payments to help people who are temporarily unable to meet their rental costs. PRAP can assist people who are experiencing a personal or financial crisis by tailoring an assistance package to help maintain an existing private rental, enter into the private rental market (who have a lease agreement) from homelessness or social housing by tailoring a package to help with the costs involved in moving into a new house.

Learn more here. To book an appointment please call or visit our office.

Support programs

The Community Connections Program provides short-term support to people in low-cost accommodation, or who are experiencing barriers finding a home. CCP supports people to access other services to find and keep long-term accommodation. This may include help with accessing health services, mental health service, aged care services and more.

Please note:  Appointments are by referral only. Learn more here.

Haven Home Safe’s Tenancy Plus Program is dedicated to helping public and social housing renters sustain their tenancy and reduce the risk of homelessness. Additionally, TP can support people who are moving into a new public or social housing tenancy. Our program engages renters in their community, offering crucial support when need.

Appointments are by referral only. Learn more here.

PRAP Plus is designed for people who are having trouble applying for a private rental property. Eligible clients are supported to prepare and submit private rental applications; attend rental inspections or be connected with appropriate support needed to begin and sustain their tenancy. PRAP Plus can be accessed by direct referral from a real estate / rental property manager, or by contacting Haven Home Safe Mildura.

To book an appointment: call, visit our office or email us. Learn more here. 

Tenancy

Haven Home Safe delivers tenancy and property management for clients already living in social and affordable housing. All housing allocations are made through the Victorian Housing Register (VHR). You can learn more about the VHR here.

Notice: As of October 1, 2025, Haven Home Safe no longer delivers the emergency relief program in the Mildura region.

Emergency Relief Providers in this region are:

Mallee Accommodation and Support Program (MASP):

The Salvation Army (Victoria):

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