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Tenant resources

We are here to support you with information, advice and guidance on how to maintain your property and manage your rental.  

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Rent payment

We’re here to help make paying your rent as easy and stress-free as possible. We’ve put together some key information to help you understand the process and procedure of paying rent.


Financial counselling

We can help point you in the right direction when that happens, thanks to our directory of financial counselling organisations across Victoria.

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Vacating your property

Make sure you follow our checklist of the top ten things you need to do before you finally vacate your HHS property.

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Connect news

Connect News keeps tenants up to date with what’s happening at Haven Home Safe, shares good news stories from our tenants, changes to policies or services, competitions and provides key contact details.


VET FEE-HELP fact sheet

This factsheet tells you how the Commonwealth Ombudsman works with the Department of Education, Skills and Employment (Education) to remove debts through the VET FEE-HELP Student Redress Measures.