Mildura – Somewhere to sleep tonight

What to expect in an Initial Assessment and Planning (IAP) appointment

During an Initial and Assessment Planning appointment we will ask you questions so we can:

• Learn a bit more about you.
• Understand your housing needs.
• Identify any barriers you may be experiencing.

When we understand more about you, we can make better recommendations to help you meet your immediate needs.

This may include:

• Connecting you with other services.
• Finding you overnight crisis accommodation.
• Helping you with on-off rent arears.
• Connecting you with other organisations who can provide food relief etc.
• Vouchers to help you with short-term needs such as food, petrol or public transport.
• Money for a bond payments on a private rental property (through PRAP)
• Help applying for a private rental property
• Help getting on the Victorian Housing Register

If you’re ready to chat

You can make an appointment with us by:

• Call – 1300 428 364 (Monday – Friday 9am – 5pm).
• Email –  iapmildura@hhs.org.au  or
• Visit our office – 143A Lime Avenue, Mildura, 3500 (Open 10am-5pm)

*If you need URGENT homelessness support on a weekend, after hours or on a public holiday please call Victoria’s statewide after-hours service (St Kilda Crisis Centre) 1800 825 955. 

If you are fearful for yourself, a child or family member due to family violence call 000.

The following organistions can also support you if you are experiencing or worried about family violence.

• Orange Door (VIC) – click this link to visit their website
• Safe Steps (NSW) – click this link to visit their website