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The HeyVan is an assertive mobile outreach service which operates from our Bendigo office, and supports people sleeping rough in the city and the Greater Bendigo area.

Program overview 

Aimed at providing early intervention to reduce the psychosocial impact of rough sleeping, the HeyVan team actively seek out people who homelessness services have not previously been able to help.

The HeyVan carries basic foods and essential items and supports people who are chronically homeless or sleeping rough, build up a trusted connection and help them get access to the emergency accommodation, housing and support services they need. The HeyVan has supported more than 160 people to date.  

The HeyVan is part of the Homeless Assertive Outreach Response Program, an initiative of the Victorian Homelessness and Rough Sleeping Action Plan. 

Listen to Sal’s story, and how the HeyVan ins changing lives.

Services offered 

  • Basic food and essential items
  • Access to emergency accommodation 
  • Access to specialist services such as mental health, drug and alcohol support, allied health and more 
  • Ongoing support and case management offering for people to be relocated off the street and into safe and permanent housing 
  • Innovative responses and support to people who may not engage with traditional services 

Areas of operation 

The assertive outreach team stops at several locations across the City of Greater Bendigo, including:

  • Bendigo Community Health – Hargreaves Street 
  • Garsed Street 
  • Bendigo Train Station 
  • Lyttleton Terrace 
  • QEO – Barnard Street 
  • Rosalind Park – Pall Mall 
  • Huntly Reserve 
  • Lake Neanger – Eaglehawk 
  • Rotary Park – Kangaroo Flat 

Eligibility criteria 

The service is open to all people experiencing chronic homelessness or rough sleeping in the Greater Bendigo area


To find out more about the HeyVan and its services:  

Phone/SMS: 0436 813 585  email:  

HeyVan in the media

HeyVan exceeding expectations, with plans to extend services – Bendigo Advertiser