Emergency relief

If you need short term financial help to meet your immediate needs, Emergency Relief funding is available for food vouchers, supermarket vouchers, petrol vouchers, to pay utility bills and other essentials. Contact us on 1300 428 364 for assistance.

First of all, you’ll need to visit one of our offices so we can conduct an assessment of your circumstances and determine how we can assist you.

We provide Emergency Relief funding for individuals and families in times of crisis to meet immediate basic needs. It is short-term funding and covers assistance for material items such as:

food vouchers
supermarket vouchers
petrol vouchers
assistance to pay utility bills
other essentials (may vary in nature depending on location)
car registration

Eligibility

Anyone who is:

experiencing financial difficulty due to circumstances
on a low income

How can I access Emergency Relief funding?

Barwon

At our Geelong office, we provide emergency relief and short-term assistance to help with immediate basic needs for individuals and families in times of crisis. This includes:

Food vouchers
Petrol vouchers
Assistance to pay utility bills
Referrals to support services as required

The Emergency Relief (ER) application process is:

Make an appointment with the Geelong Haven Home Safe office. To book an appointment phone 5246 8912
Appointments are available on Mondays and Tuesdays
To access funds clients will be required to provide photo ID, copy of utility bills, invoices (if applicable)
To prepare for your ER appointment please identify any outstanding utility bills and email them to erclient@hhs.org.au
Please ensure both sides of each bill are emailed – ie email the PDF (not a screen shot)
In the email subject line write ‘ER and your name’
To book an appointment phone 5246 8912

Loddon/Mallee

See the Accessing Our Services page for further information or call 1300 428 364

Metro (North-East Melbourne)

If you are located in Metro (North-East Melbourne) we can refer you on to other providers.

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We have other services available which may be of assistance.

If you need short term financial help to meet your immediate needs, Emergency Relief funding will is available for food vouchers, supermarket vouchers, petrol vouchers, to pay utility bills and other essentials.

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Haven; Home, Safe acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past, present and emerging.

We are committed to safe and inclusive work places, policies and services for people of LGBTIQ communities and their families.

We are not The Haven Foundation which provides accommodation and daily living support for socially and financially disadvantaged individuals living with mental illness.

Emergency relief

Eligibility

How can I access Emergency Relief funding?

Couldn't find what you were looking for?

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