We ensure that we’ve got policies to guide all aspects of tenancy so that we all know what to do and what the rules are.
This includes everything from eligibility through to rent, maintenance and inspections, general tenancy and privacy policies.
Affordable housing eligibility and allocations (Under Review)
Victorian Housing Register eligibility for long-term housing (Under Review)
Victorian housing register allocations process (Under Review)
Rent calculation (Under Review)
Arrears management and hardship (Under Review)
Preventing debt and recovering rent arrears (Under Review)
Code of conduct (Under Review)
Complaints and appeals (Under Review)
Ending tenancies including tenant transfer and eviction (Under Review)
Tenancy recharge – Tenant Property Damage Operational Guidelines
Neighbour engagement (Under Review)
Property modifications policy (Under Review)
Transitional Housing Management Program (Under Review)
AHA tenancy relocation – tenant requested transfers (Under Review)
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Haven; Home, Safe acknowledges Aboriginal and Torres Strait Islander peoples as the Traditional Custodians of the land and acknowledges and pays respect to their Elders, past, present and emerging.
We are committed to safe and inclusive work places, policies and services for people of LGBTIQ communities and their families.
We are not The Haven Foundation which provides accommodation and daily living support for socially and financially disadvantaged individuals living with mental illness.
Copyright 2020 © Loddon Mallee Housing services trading as Haven; Home, Safe ABN 28 081 883 623
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