Rent for all HHS properties is payable every fortnight for the following two weeks, ie: you pay rent in advance. 

Rent is calculated for Affordable Housing (AHA) properties according to this policy. We review rent annually or if there are any changes to your circumstances. 

ਕਦਮ 1: Before you pay your rent, have your Tenancy Reference ID number ready.   

Step 2:  There are a number of ways you can pay your rent. Select from one of the following options: 

• Direct Debit – set up from your bank account 
• Credit/Debit card – over the phone/in person 
• Bendigo Bank – over the counter at any branch in Victoria 
• Centrelink Rent Deduction Scheme – more info here (https://www.servicesaustralia.gov.au/individuals/services/centrelink/rent-deduction-scheme/how-apply) 

ਕਦਮ 3: Include your Tenancy Reference ID number in the payment description. Please contact us before making a payment if you don’t know your number. 

Step 4: Confirm payment. We will issue you with a receipt

If your income changes at any point throughout the year, you need to let your Tenancy & Property Manager know. This includes situations such as: employment changes, Centrelink payment increases/decreases or any other changes your circumstances (are there any there any other common notable ones?)

Get in touch with your Tenancy & Property Manager as soon as possible. They will be able to advise if we can assist with short and long term options for you so you can manage to pay your rent and your bills. We can set you up with a payment plan which spreads the payment out over a longer period of time.

If you are 14 days in arrears (ie: behind) with your rent payments, you will be issued with a Notice To Vacate. This will be delivered as a formal letter in the mail.

If you don’t comply with an agreement to pay, we will apply to VCAT for a possession order. This can lead to eviction from your property.