Please ensure Javascript is enabled for purposes of website accessibility

About us

Haven; Home, Safe is Australia’s only integrated affordable rental housing and homelessness services provider. We are a for-purpose organisation.

We are a homelessness services agency that provides a range of housing solutions and wrap-around supports to help people find and keep a place they can call home.

As a for-purpose organisation, we are committed to bridging the housing divide and creating more inclusive, caring communities.

Our goal is to prevent homelessness in Victoria.

With over 40 years experience, we proudly work with a wide range of Government, public and private partners, collaboratively to help achieve our goal.

We operate across large parts of metropolitan Melbourne and regional Victoria, from the south eastern suburbs to Mildura, from Warrnambool to Wodonga and from the North eastern suburbs down through to Geelong. We have offices in Preston, Geelong, Bendigo and Mildura.

Our Purpose

In a world where homelessness and housing crisis exist, we connect people with housing options and integrated supports so that they can find and keep a place to call home. 

Our values


We put people first, especially our clients.


We do things differently to get the best results. ​


We do what we say and always make a difference. ​

Our strategic goals and priorities

A range of sustainable housing outcomes for people who are homeless or in housing crisis.

Advocacy and support for our diverse clientele with a particular focus on developing
life skills and individual capacity

Relationships with government, community and commercial partners and other key
stakeholders to achieve
our Purpose.

Resources, infrastructure and financial capacity of the organisation to achieve our Purpose.

Our commitment to diversity and inclusion

Diversity and inclusion is central to how we operate and who we are, both inside and out. We are committed to building an inclusive workforce that welcomes, respects and values the diverse people we employ and communities we serve. We are on a journey and strive to incorporate these values into everything we do.

To make genuine change, we are implementing community-led solutions for the following people and communities:

  •  Aboriginal and Torres Strait Islander Peoples
  • LGBTIQ+ Communities
  • Culturally and Linguistically Diverse (CALD) communities
  • Older people
  • People living with a disability
  • Women (Gender equity)

Our History

Follow our journey of success and support.

2009 - 2013

Nation Building in wake of GFC

The organisation works with the State Government of Victoria to build nearly 1000 homes under the Nation Building and Jobs Scheme in response to the Global Financial Crisis.


Support for bushfire victims

Black Saturday, and LMHS acts swiftly to support bushfire victims.


Winning the Premier’s Award

LMHS wins Premier’s Award for services to the bushfire recovery.


Merger with North-East Housing

Merger with NE Housing to gain access to a metro presence

2017 - 2018

Reviewing the Victorian Shared Housing Register

CEO lead the discussion with HA CEOs to assist the DHHS to review their approach to the Victorian Shared Housing Register, which lead to the creation of the DHHS- CHP Compact (CEO is inaugural chair).

Merger with Active Community Housing

And the development of Australian First Assistive Housing Hub to position us for better housing for people with disability