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Support and resources

Your mental health and safety

Here are a number of services to support you. Click on the service below to find our more. 

Beyond Blue has produced a guide to mental wellbeing during the Coronavirus outbreak. The Beyond Blue Support Service offers short term counselling and referrals by phone and webchat on 1300 22 4636.


  • Phone: 13 11 14 (24/7)

  • Text: 0477 13 11 14 (6pm – midnight, 7 nights)

  • Online chat (7pm – midnight, 7 nights)

1800RESPECT is operating during COVID-19, click here for a list of safety apps for mobile phones that can be found at their website.

This phone line will continue to operate as usual 1800 015 188.

Both are collating information, resources and responses to frequently asked questions on COVID-19 and family violence at the Lookout website.

inTouch (Multicultural Centre Against Family Violence) has launched a COVID-19 information hub for women from migrant and refugee communities experiencing family violence, and for family violence service providers and practitioners

Asthma Australia provides information on medications, prevention, symptoms and considerations at their website. You can also speak with an Asthma Educator on 1800 ASTHMA (1800 278 462) or book a call

The $500 million Working for Victoria initiative helps Victorians, including people who have lost their jobs due to the economic impacts of coronavirus (COVID-19), find new work opportunities.

What is Working for Victoria?

If you are a jobseeker in Victoria you are invited to register your details on the Working for Victoria site to access new work opportunities.

Eligible workers can apply their skills to new roles or take up training opportunities for specific roles. At the same time, organisations and employers looking for workers can find experienced and screened staff who are ready to work.

The Working for Victoria initiative is part of the Victorian Government’s $1.7 billion Economic Survival Package. It is designed to connect workers with new opportunities that will help our community and contribute to Victoria’s ability to respond to the pandemic.

Am I eligible?

If you have Australian working rights you are eligible to participate.

How do I apply?

The Victorian Government has partnered with Sidekicker to match potential applicants with work aligned to their skills and experience.

Learn more.

Free professional financial counselling

Tenants who may be experiencing financial difficulty during this COVID-19 crisis are reminded that they can access Good Shepherd’s financial advice and counselling service.

This service is free, confidential, and our tenants are given priority access.

Microfinance ‘Good Money’ services offer our tenants priority and free access to financial advice and counselling services.

This service is a free, independent, and confidential.

To find out more, please contact your Property and Tenancy office.

Quick Links

For more information about the support services, people can call the coronavirus hotline on 1800 675 398 or visit the website here. Call 1800 675 395 Press option 3.


Crisis Support

If you are homelessness or in housing crisis

If you suspect you may have the coronavirus disease (COVID-19) call the dedicated hotline, open 24 hours, 7 days.

Priority Shopping Advice

A number of supermarkets have introduced dedicated shopping hours for the elderly, people with a disability, healthcare workers, including doctors and nurses and more. Click through to to see specific information for Woolworths, Coles, Aldi and Metcash. 

News & Updates

Keep up to date with the latest on COVID-19.

Celebrate a neighbour

Connect News May 2022

We are now sending out the HHS Connect Newsletter by email, as well as sending it by SMS. This is another way we want to connect and stay in contact with you. It is the same newsletter sent by email and SMS.

Read More »