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SIL provider COVID-19 information

COVID-safe plan for SDA

In response to current Care facilities Directions and other directions from authorities, the SDA service levels apply:

  • Visitor restrictions are in place in accordance with the latest Care Facilities Directions. More information can be found here
  • Meetings and tenancy management services are conducted in person or remotely to best meet the needs of the person and their family
  • Property maintenance services are in place under standard infection control measures
  • Inspections and moves to SDA by new residents may take place under standard infection control measures – note some restrictions may apply as required by authorities
  • We require the SIL Provider to notify ActiveSDA management team immediately of suspected or confirmed cases of worker or tenant infection or contact with COVID-19
  • We continue to implement the Covid-Safe Plan in place for each SDA in consultation with the SIL Provider, including the placement of signage and hand sanitiser dispensers at main entry points
  • SIL Providers must ensure signage and hand sanitiser dispensers are maintained at the entry points and throughout the property as required
  • SIL staff must continue to request the completion of a declaration from workers, contractors and visitors and retain the information for a period of 28 days.


 

Wearing PPE for disability workers

For updated information on PPE for disability workers please go to the DHHS website

Or for further information, please email the DFFH COVID Readiness and Response team at REMpolicy&engagement@dffh.vic.gov.au

 

Signage

ActiveSDA has produced signage which is required to be placed on the external wall or door to the front entry of each SDA dwellings in clear view of anyone approaching the entrance.

Please contact ActiveSDA management team if you require replacement signage.

Directions from authorities

Care Facilities Directions

ActiveSDA has obligations as the SDA operator to ensure that current Care Facilities Directions are implemented within each SDA.

ActiveSDA will operationalise the Care Facilities Directions in consultation with our SIL partners.

Current Care Facilities Directions are in force for restricted access to SDA in order to limit the spread of Covid-19, balancing the need to limit the spread of the virus against the wellbeing of residents.

A person must not enter, or remain on, the premises of an SDA dwelling unless (a) the person is a resident of the facility; or (b) the person is a worker in relation to the facility, or (c) the person is a visitor in relation to the facility or (d) the person is a prospective resident of the facility or their support person.

A person who is a worker or a visitor in relation to a care facility must not enter, or remain on, the premises of the SDA dwelling if the person:

  1. the person is required to self-isolate under the Quarantine, Isolation and Testing Order; or
  1. the person is required to self-quarantine under the Quarantine, Isolation and Testing Order; or
  2. had known contact with a confirmed case (except in the course of their employment while wearing the appropriate level of personal protective equipment in the circumstances) in the:
    1. 7 days immediately preceding entry if the person is fully vaccinated and is not a close contact and has not returned a negative COVID-19 PCR test; or
    2. 14 days immediately preceding entry if the person is not fully vaccinated or is a close contact and has not returned a negative COVID-19 PCR test; or
      Note: a person who has had known contact with a person who has been diagnosed with COVID-19 may also be required to self-quarantine under the Quarantine, Isolation and Testing Order.
  3. has COVID-19 symptoms unless those symptoms are caused by an underlying health condition or medication; or
    Note: for the purposes of this Order, COVID-19 symptoms, including but not limited to acute respiratory infection (such as cough, shortness of breath, sore throat), loss of smell, and loss of taste do not include those symptoms where caused by an underlying health condition or medication.
  4. in the case of a visitor—has been tested for COVID-19, and has not yet received the results of that test;
    Note: subclause (5) does not include a person who is required to be tested for COVID-19 in accordance with the requirements of the Surveillance Testing Industry List and Requirements.

 

For full details on restrictions to entry to SDA please Read the current Care Facilities Directions.

 

Visitor entry requirements and declarations

Visitor entry requirements

A person who is a visitor in relation to a care facility or a support person of a prospective resident must not enter, or remain on, the premises of the SDA dwelling excepts:

  1. if they present acceptable evidence of a negative result from a COVID-19 rapid antigen test undertaken at the care facility on the same day the visitor attends the care facility
  2. If a visitor listed in subclause (1) cannot, after making reasonable attempts, obtain a COVID-19 rapid antigen test and there are no rapid antigen tests available at the care facility, then the obligation in subclause (1) does not apply to the operator in relation to that visitor only if:
    1. in the case of a visitor of a resident of the care facility:
      1. the resident who is being visited has had one or no visitors on that day; and
      2. if no other visitors have visited the relevant resident that day, the operator only permits one other visitor to enter, or remain on, the premises to visit the relevant resident on that day; and
    2. in the case of a visitor who is visiting as a prospective resident of the care facility, or a visitor that is a support person to a prospective resident of the care facility:
      1. the operator only permits one other person accompanying the prospective resident to enter or remain on the premises.


Note: for all visitors, face covering requirements contained within the Movement and Gathering Order continue to apply.

Further exceptions to the above may apply as set out in the current Pandemic (Visitors to Hospitals and Care Facilities) Order 2022 (No. 5) commences at 11:59:00pm on 12 April 2022 and ends at 11:59:00pm on 12 July 2022.

Visitor declarations

  1. The operator of a care facility must require visitors in relation to the care facility to declare in writing at the start of each visit, but before entering any area of the care facility that is freely accessible to residents, whether the visitor:
    1. is free of COVID-19 symptoms other than symptoms caused by an underlying health condition or medication; and
    2. either:
      1. has received a negative result from a COVID-19 rapid antigen test on the same day that they attend the care facility; or
      2. after making reasonable attempts, has not been able to obtain a COVID-19 rapid antigen test; and
    3. has been in contact with a confirmed case (except in the course of their employment while wearing the appropriate level of personal protective equipment in the circumstances) in the:
      1. preceding 7 days if the person is fully vaccinated and is not a close contact; or
      2. preceding 14 days if the person is not fully vaccinated or is a close contact; and
    4. is currently required to self-isolate or self-quarantine in accordance with the Quarantine, Isolation and Testing Order.

 

COVID-19 outbreak preparedness and management plans

ActiveSDA is working with each SIL Provider to implement and site-specific Covid-19 Outbreak Preparedness and Management Plan.

Please contact the ActiveSDA management team to discuss any aspect of outbreak preparedness and management at the property.

Assuring service continuity in SDA

Where a collaboration agreement has been finalised between Haven; Home, Safe and a SIL Provider, this agreement will continue to provide the framework for us to work together to meet our obligations for service quality, safety and continuity. Otherwise, transition arrangements and service level agreements apply.

We will work closely with each SIL provider to ensure the continuity of our essential supports and services to NDIS participants.

The NDIS Commission has advised Registered providers should use the Notification of event form – COVID-19 (Registered providers) to notify the NDIS Quality and Safeguards Commissioner of change or events resulting from the COVID-19 outbreak.

Infection control measures

Infection control procedures must be followed within SDA dwellings. These include:

  1. Hand washing protocols (wash hands and use hand sanitiser before, during and after attending sites)
  2. Care facilities must comply with the density restrictions that limit the number of people that can be in a shared communal space at the same time
  3. Cleaning of the SDA premises with regimens developed in accordance with advice from health authorities
  4. Implementation of isolation and quarantine protocols in accordance with advice from authorities.

ActiveSDA is committed to working with SIL providers to provide appropriate accommodation for NDIS participants, including anyone suspected or confirmed infected with COVID-19.

Communication with NDIS participants

The SIL Provider will help Haven; Home Safe to engage with a Participant and their family to provide information about:

  1. The implementation of the COVID-19 Plan and directions from authorities
  2. The quality and safety of SDA supports
  3. Tenancy and property information
  4. Changes to service levels
  5. Infection control procedures.

We will work with each SIL Provider to communicate clearly with each resident, their family and guardians about the impact of our COVID-19 strategies, including Easy English and information in accessible formats.

Please visit the DHHS website for the latest information and resources for people with disability.

SDA property maintenance

Contact information
Phone: 1300 428 364
After hours: 1300 012 226

Haven; Home, Safe have advised contractors of the following process:

  1. Contractors will contact the SIL Provider to arrange a suitable time to attend the SDA dwelling to undertake property maintenance, and call just prior to attending and ask about any suspected or confirmed exposure to COVID-19 at the site
  2. Contractors are advised to follow infection control measures, including completion of a written declaration and site-specific instructions from on-site SIL workers. The SIL Provider is requested to ensure that infection control measures are in place and followed by the contractor.
  3. Contractors will not attend sites with confirmed exposure to COVID-19, and will advise Haven; Home, Safe if this occurs.

Tenancy Management

Haven; Home, Safe and Active staff will attend SDA dwellings as required and in line with infection control and physical distancing measures as required.

Our housing team is also available via telephone and virtual communication (Zoom, Skype, Facetime etc).

The administration of SDA Residency Agreements will utilise in-person or electronic document signing to best meet the needs of the person and their family.

Emergency management plan and evacuation procedure

Emergency Management Plans and arrangements for each dwelling with respect to COVID-19 are reviewed on a case by case basis.

SIL Providers must continue to implement the current emergency management plan in place for each dwelling, including;

  1. conducting emergency drills when notified by Haven; Home, Safe
  2. implementing emergency evacuation procedures
  3. developing and implementing a Personal Emergency Evacuation Procedure (PEEP) for those who need one
  4. transport arrangements in the event of an emergency
  5. arranging for continuity of SIL supports in the event of a need for relocation.

The SIL Provider is responsible for the provision of a PEEP for each Participant requiring one.

We may seek input from SIL Providers to review the emergency evacuation procedure for the SDA dwelling with consideration to COVID-19 impact which includes:

  1. appropriate evacuation procedures for vulnerable participants;
  2. suitable transport arrangements; and
  3. continuity of supports and appropriate accommodation for participants in the event of an emergency or natural disaster.

Notifications to the NDIS commission

SDA Providers and SIL Providers are required to notify the NDIS Commission in accordance with the law and as advised by the NDIS Commission at Notification of event form – COVID-19 (Registered providers).

COVID-19 vaccination information

As directed by authorities, all ActiveSDA operational staff are vaccinated against Covid-19. </p

The Commonwealth Department of Health website has COVID-19 vaccine resources and information for people with disability and workers.

 

ActiveSDA Management Team

Dina Faragalla – SDA Program Coordinator
Mob: 0419 872 793
Email: dina.faragalla@hhs.org.au

Rachel Gellatly, General Manager Operations – North
Mob: 0417 353 240
Email: rachel.gellatly@hhs.org.au

Franc De Petro, SDA Transition and Compliance Coordinator
Mob: 0419 872 793
Email: Frank.dePetro@hhs.org.au

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