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Feedback and complaints

All feedback is important to us. We value new suggestions and enjoy passing on your compliments to our team. We treat complaints very seriously and use your feedback to improve our services.

How to make a suggestion, complaint or compliment

You can contact us in the following ways:

  1. Call us on 1300 428 36
  2. Email us by using the form on this page
  3. Write to us:

    Haven; Home, Safe
    Feedback and Complaints
    PO Box 212

Provide feedback


We'd love to hear your feedback!

Do you have a moment to answer a few questions on our new website?

It is very important to us that our site is easy to use, and contains the information that our clients and the community needs.