Due to the Coronavirus (Covid-19), appointments will be conducted by phone from April until September 2020

To prepare for your ER appointment please identify any outstanding utility bills and email them to erclient@hhs.org

Please ensure both sides of each bill are emailed – ie email the PDF (not a screen shot)

In the email subject line write ‘ER and your name’. 

For further information or to book an appointment:

email erclient@hhs.org.au

Phone: 03 5246 8900


Now Available: Financial Crisis and Material Aid – Emergency Relief

The Emergency Relief grant supports community organisations to help with immediate basic needs for individuals and families in times of crisis. This includes providing food, supermarket vouchers, petrol vouchers or assistance to pay utility bills.

In the suburbs or postcodes of the below.

Assistance by appointment only emails or call.


Postcode Suburbs
3214 Corio


3215 Hamlyn Heights


3216 Belmont