We assist thousands of people each year who are in housing crisis, homelessness, or in financial stress, helping them address the issues leading to their circumstances and find appropriate housing.

We offer a variety of housing types from short-term emergency accommodation through to transitional and long-term affordable rental housing across Victoria. We also provide specialist support services ranging from housing assistance for the elderly through to disability residential support.

Haven; Home, Safe has been providing services to the homeless and disadvantaged for more than two decades across the Loddon and Mallee regions of the state.

About Us

We have been housing and helping the homeless, displaced and disadvantaged for nearly 40 years.

We are a not-for-profit organisation, but we like to say For Purpose, employing more than 150 staff across five offices from the northern suburbs of Melbourne to the banks of the Murray River in Mildura. We are limited by guarantee and hold public benevolent institution status.

Since becoming Victoria’s first registered Affordable Housing Association in 2005, the organisation has grown to 1600+ homes under management, a balance sheet of assets worth $300 million, and an annual turnover of $30 million.

Our Purpose

In a world where homelessness and crisis exist, we connect people with housing options and intergrated supports so that they can find and keep a place to call home.

Our Vision

Our vision is an end to homelessness, where everyone has a place to call home and the support they need to keep it.

Our Values

Dignity and respect for people

Honesty

Ethical behaviour

Trust

Innovation

Pragmatism

Learning and thinking

Collaboration

Responsibility

Listening and exploring

Safety

Making a difference

Our History

In 2005, we became Victoria’s first registered Affordable Housing Association, creating new housing options for those in our community seeking affordable housing alternative.

In recent years we have expanded and now deliver efficient and effective services for disadvantaged and displaced Victorians across the state, including northern and eastern suburbs of Melbourne and the Barwon South West region.

Combined, HHS employs more than 150 staff across six offices and has a $27 million operating budget.

We own and manage more than 1600 homes with our balance sheet assets approaching $300 million.

Operationally, we provide an integrated continuum of housing services and support programs. As is the nature of such programs, a collaborative approach to service delivery is essential and Haven; Home, Safe’s strong links to service providers, our customer base, and investors has laid foundation to a great deal of respect and recognition within the sector and ensured our services reach a wide and diverse range of people in need.

Diversity

We meet thousands of people every year and no two people are ever the same. In recognition of this diversity, our commitment to you is:

• We will make our services available to everyone regardless of ethnicity, language, gender, age, cultural or religious background, marital status, LGBTIQ, health, hearing, beliefs, background, ability or personal characteristics.

• We will uphold a culture and standard of practice that embraces diversity and focusses on your rights and your ability to access our programs and services. We know that linking to our services may be difficult for people who have limited or no English language skills. If you know of someone in this situation we can arrange an interpreter or translator to attend interviews. Where this is not possible we can use a telephone interpreting service. This means anyone can access our services and communicate in the language of their choice.